Does Routing and Planning Software Eliminate People ?
The short answer: No!
On the contrary, route optimization software takes the work of the planner to a more strategic level.
Route optimization software can calculate the best routes extremely fast, based on immense amounts of variables, but it takes a dispatcher/planner to prioritize and to make sure that the information provided by the software is put to its best possible use. The dispatcher always stays in control.
Introducing route optimization software to do the heavy lifting, such as rapidly calculating complex routes and costs, means freeing time for the dispatcher. As a result, time they previously had to spend on calculations can now be allocated to speaking with drivers, serving customers, and growing the business.
In other words, route optimization software makes the work of the planner less stressful, more valuable, and more strategic.
People sometimes forget that software is nothing more than a tool. Dispatchers may be reluctant to introduce route optimization software because they fear for their job. The fact is that dispatchers are indispensable. When assisted by the right software, they’ll perform even better, and they’ll be happier.